Can’t activate or connect to ExpressVPN in Russia

1. Go to Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings.
2. Right-click on the active network connection and click Properties.
3. In the Networking tab, select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
   
4. Select Use the following DNS server addresses.
5. Enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’ DNS servers.
6. Click OK and OK.
7. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

You can change your DNS server with these steps:

1. Click . Select System Preferences > Network.
2. Select the connection for which you want to change your DNS server settings. Click Advanced…
3. Select the DNS tab. Click  to enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’ DNS servers.
4. Click OK > Apply.
5. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

You can change your DNS server with these steps:

1. Go to Settings > Preferences > Network Connections.
2. Select the connection for which you want to change your DNS server settings.
3. Click Edit. Select IPv4 Settings.
4. Select Automatic (DHCP) addresses only.
5. In the DNS servers field, enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’ DNS servers.
6. Click Apply.
7. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

Every Android device uses a different user interface in its settings. You can change your DNS server settings with these generic steps below:

1. Go to Settings > Network & internet.
2. Tap Wi-Fi > Your current network.
3. Tap your current network again. Then, tap  in the top-right corner.
4. Select Advanced options.
5. Change IP settings to static.
6. In DNS 1 and DNS 2 fields, enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’ DNS servers.
7. Tap Save.
8. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

You can change your DNS server with these steps:

1. Go to Settings.
2. Tap Wi-Fi > Your current network.
3. Under DNS, change Automatic to Manual.
4. Remove existing DNS servers.
5. Tap Add Server. Enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’s DNS servers.
6. Tap Save.
7. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

Every router admin panel has a different user interface. You can change your primary router’s DNS server settings with these generic steps below:

1. Find your router’s IP address. Then, type it in your browser.
2. Log in to your router admin panel.
3. Go to your DNS server settings. Enter 208.67.222.222 and 208.67.220.220. These are OpenDNS’ DNS servers.
4. Tap Save.
5. Try activating your ExpressVPN app again.

You can revert the changes made to your DNS settings to use your local DNS servers after you have successfully activated your ExpressVPN app.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top