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This guide will show you how to fix an issue preventing you from using ExpressVPN’s Live Chat on Firefox Private Browsing.

If you are unable to use ExpressVPN’s Live Chat on Firefox Private Browsing:

  1. On your Firebox browser, click Menu icon. > Settings.
  2. Click Privacy & Security.
  3. Under Enhanced Tracking Protection, select Custom.
  4. Uncheck Tracking content. The changes will apply automatically

Live Chat should now work on Firefox Private Browsing.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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