How to use ExpressVPN’s Data Removal service

Data Removal is one of ExpressVPN’s Identity Defender services that aims to further improve users’ privacy. It searches for the user’s personal information on data brokers and people-search sites, then sends deletion or opt-out requests on the user’s behalf. It also continuously monitors these sites to ensure the data is successfully taken down and doesn’t reappear. Learn more about Data Removal.

How to get Data Removal

Currently, new ExpressVPN users in the U.S. will have the option to add Data Removal to their subscription during checkout. Existing ExpressVPN users in the U.S. (who signed up before Oct. 28, 2024) do not yet have access to Data Removal, but we will be rolling it out to them soon. Availability for other regions will be confirmed later.

To subscribe:

1. Go to the Order page and choose an ExpressVPN plan. Data Removal is included in the two-year plan. If you prefer a different plan, you may add Data Removal for a fee on the next step.
2. Press the button on the plan to proceed.
3. If Data Removal is not included in your plan, you may add it by ticking the box under Optional add-on services.
4. Complete your order by entering your email address and payment details.

How to set up and use Data Removal

Set up Data Removal in the ExpressVPN mobile apps for iOS or Android. Once you have installed and set up your ExpressVPN app:

1. Tap the Upgrades tab on the bottom of the app screen. 
2. Tap Data Removal.
3. Enter your personal information.
4. Tap Continue. “Scanning” will appear on the screen.
5. After scanning is complete, you’ll see a dashboard showing where your info was found and the status of each deletion or opt-out request from these data brokers and people-search sites.

You do not have to do anything to remove your data again. The service will continuously ensure that the sites indeed take down your data and don’t add them back. You may check the progress within Data Removal.

How to cancel Data Removal

To cancel your Data Removal subscription, stop automatic renewal for the add-on by contacting ExpressVPN’s Support team. (If you are on the two-year plan, you may turn off auto-renewal on the My Subscription page to cancel all services within your ExpressVPN account, including Data Removal.)

Note: You may cancel Data Removal without canceling ExpressVPN. However, you cannot cancel ExpressVPN without canceling Data Removal.